1-on-1 Zoom Call

Service Description

Thanks for taking the time to talk! Organizational Reliability Surveys assess reliability, quality, and cultural maturity. The survey generates scores that are based on hour-long, anonymous, one-on-one engagements with key staff ... including you! There is no need to prepare ... in fact, answers given spontaneously tend to be informative. The resultant score helps identify and monitor ongoing cultural improvement over time while uncovering key strengths, weaknesses, and opportunities for improvement. The score is based on interviews with ten (10) key staff who range across ... • senior managers (engineering director or VP) • mechanical engineer and manager • electrical engineer and manager • software engineer • project or program manager • quality or reliability engineers or managers • supply chain engineers or manager (an engineer who works with suppliers for critical parts, typically) • manufacturing engineer or manager who works with contract manufacturers • field service engineers, managers, or representatives (customer-facing team dealing with product failures)