
Where is your ORGANIZATION at?
... and where does it need to go?
the FAMOUS Hewlett Packard RELIABILITY MATURITY chart

Over 10 years, Hewlett-Packard conducted ORGANIZATIONAL RELIABILITY ASSESSMENTS of its 36 divisions. They kept track of the RELIABILITY MATURITY SCORES for each as they embarked on a STRATEGIC RELIABILITY IMPROVEMENT PROGRAM. While WARRANTY COSTS were reduced substantially, OPERATING PROFIT soared by a lot.
Reliability doesn't just reduce the cost of FAILURE. It stops you from CONSTANTLY FIRE-FIGHTING during production, incurring delays and blowing up budget.
$ 6,300 (virtual) + travel costs (onsite)
Who are Organizational Assessments for?
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Manufacturers or producers who are OPEN TO UNDERSTANDING THEIR WEAKNESSES and BLINDSPOTS
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Organizations who DON'T KNOW what they DON'T KNOW
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Teams who are just starting the RELIABILITY JOURNEY
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Leaders who want to builed a RELIABILITY & QUALITY CULTURE
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Plants experiencing TOO MUCH DOWNTIME
How Do Organziational Assessments work?

1
KICKOFF MEETING AND RELIABILITY 101
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60-minute kickoff where data is exchanged and explained
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CLARIFICATION OF GOAL ... what decision do we need to make?
2
RELIABILITY SURVEY
(ONE-ON-ONE INTERVIEWS WITH 10 KEY STAKEHOLDERS)
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This involves people from diverse worksreams that include representatives or leasers from (for example) MECHANICAL, ELECTRICAL, MANUFACTURING, BUSINESS DEVELOPMENT, PROGRAM DIRECTOR, USER REPRESENTATIVE, ACCOUNTING, SUPPLIER, and MARKETING teams.
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It is crucial that organization-wide perspectives are used to inform the organizational assessment
3
SCORING, REPORT and PRESENTATION
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... with no more thatn FIVE KEY RECOMENDATIONS and a detailed explanation of the assessment.
4
FOLLOW-UP SUPPORT
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OVER THE NEXT 30 DAYs - check-in sessions, email Q&A, and report clarification
