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A reliability program is all about coming up with a reliability plan that is a resourced, sequenced, comprehensive and unambiguous course of action to improve reliability performance characteristics. A 'pathway to reliability' if you will. It involves 16 steps dispersed across 5 planning phases:

  1. Organizational

  2. Aspirational

  3. Tools

  4. Execution

  5. Review

Your reliability plan can't be complex or daunting ... otherwise it will fail. It's all about finding the VITAL FEW tools and activities your organization needs to take the 'next step.'

A sample of a "flow chart" showing how the pathway to reliability is often created for reliability programs.

A reliability plan helps you answer the following fundamental questions...

  • Where am I now ... when it comes to reliability performance?

  • Where do I want to be ... so that reliability actually generates VALUE for me?

  • What REALLY SIMPLE STEPS do I need to follow to get there?

We don't start with a list of tools and activities and then check off the ones we think will work for us. We don't start with standards or textbooks. We start with understanding our own business and operating model. Then, and only then, do we work out what tools and activities we need to implement as part of the plan.


In short, we work out what things we need to do, and don't do anything else that other people 'tell' us to do.

Even more questions your reliability training program will help you answer:

  • How do I articulate my RAM requirements?

  • What are the implications of trading off my RAM requirements?

  • How can I test against my requirements?

  • How do I implement a Design for Reliability (DFR) program to meet RAM specifications?

  • How can I predict my warranty costs?

  • What are the risks of incorrectly passing and failing formal demonstration tests?

  • How do I plan for in-service reliability monitoring?

  • What is the relationship between RAM requirements and a Performance-Based Contract (PBC)?

  • How do I optimize the maintenance schedules of fielded systems?

  • How do I assess when I should replace my systems?

Whether you already have a program that needs to be reviewed or you are starting from scratch, we can help you ensure your reliability program is delivering what you want from it. 

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