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No one has accidentally made something ‘too’ reliable.
Products can never be 'too' reliable. The real risk? Ignoring quality. Learn why reliability truly matters for longterm business success.
Apr 25 min read


And now to the biggest IT outage ever! (The Crowdstrike Incident...)
How the Crowdstrike IT system outage happened, what we can learn from it, and what can be done to avoid it happening again.
Aug 8, 20246 min read


No… 89 percent of failures are NOT random.
Firstly, 100 percent of failures are random. It’s just that there are lots of textbooks and experts telling us otherwise.
Jul 30, 20247 min read


You Can't 'Contract' Your Way to Reliability.
Reliability happens when everyone takes it seriously. And that starts with you, the customer. Contracts are documents – nothing more.
Nov 20, 20232 min read


So it's 'COTS' - Of course you need to demand that it be reliable!
The reliability of Commercial Off The Shelf (COTS) systems, is a funny thing. Why would anyone buy something designed for someone else?
Nov 13, 20233 min read


10 Reasons you Need to do Reliability Engineering
Reliability engineering has an image problem: seen as an imbugerance that destroys budget, schedule and fun. Is that a fair assumption?
Oct 4, 20213 min read


How Do I Set-Up My Reliability Engineering Career?
One of the enduring mysteries of reliability engineering is that there is no straight forward definition of who a reliability engineer is.
Sep 27, 20213 min read


'Artificial deep machine learning intelligence' is never your first option
In its simplest form, artificial intelligence is about trying to program a computer to mimic how humans learn. So what's the problem?
Sep 20, 20213 min read


Reliability happens when you become impatient and selfish
You can't motivate people to do reliability engineering that benefits 'other people' a long time from now. But you don't have to!
Aug 16, 20213 min read


The Root Cause of a Failure is Always a Decision
We often get sucked into drawn-out conversations (or heated debates) about the ‘true’ meaning of words. Especially when it comes to...
Aug 2, 20213 min read


Words are important. But not as important as leadership
Leaders are often looking for quick fixes - and this extends to 'banning' certain words. But this changes nothing if nothing else changes.
Jul 19, 20214 min read


The Stresa-Mottarone cable car crash is a lesson on culture
Fourteen people died on the 23rd of May 2021 when a cable car in Italy crashed to the ground. Describing this as an accident is too kind...
Jul 5, 20213 min read


Do you ‘want’ something … or just ‘like the idea of it?’
Let’s say that someone has decided they want to get better at something. Perhaps they want to lose weight. Perhaps they want to learn a...
Jun 28, 20213 min read
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